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Salesforce New B2C-Solution-Architect Mock Exam

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If you’re looking to become a Salesforce B2C Solution Architect, you’ll need to take and pass the Salesforce Certified B2C Solution Architect exam. B2C-Solution-Architect exam is designed for individuals who have a deep understanding of the Salesforce platform, particularly when it comes to B2C (business-to-consumer) solutions. As a B2C Solution Architect, you’ll be responsible for designing and implementing Salesforce solutions that meet the needs of consumer-facing businesses.

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Salesforce Certified B2C Solution Architect Sample Questions (Q53-Q58):

NEW QUESTION # 53
Northern Trail Outfitters (NTO) has an ERP application where all customer orders are stored. There are millions of older records stored in the ERP application and some customers may have thousands of individual orders. Additionally, some orders contain personally identifiable information (PII) that, due to company policy, can only be stored in ERP. NTO would like the five most recent orders displayed on the account page in Salesforce.
What are three justifications for using Salesforce Connect in this solution?
Choose 3 answers

  • A. Need real-time access to a small fraction of external data
  • B. Integrating external data without writing custom code
  • C. Accessing external data using workflows and triggers
  • D. The external data is changing frequently
  • E. Need access to all external data in near real-time

Answer: B,D,E

NEW QUESTION # 54
A company uses Service Cloud and B2C Commerce and now wants to enable the ‘Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.
Which three design and architecture considerations should a Solution Architect follow to ensure that the ‘Order on Behalf of functionality works well for all the designated storefront customers?
Choose 3 answers

  • A. Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.
  • B. The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.
  • C. Default user is required for anonymous storefront shoppers.
  • D. The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.
  • E. Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.

Answer: A,B,D

NEW QUESTION # 55
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?

  • A. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
  • B. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
  • C. Implement Aloha template for students to access email with Salesforce Authenticator app.
  • D. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.

Answer: A

NEW QUESTION # 56
A company wants to use Marketing Cloud to send customer electronic receipts that originate from its point of sale (POS) system. The company has a need for the receipt to be sent no more than 10 minutes after purchase and would like to track all email sends that are being placed to that customer, The Marketing Cloud Contact Key should be the Service Cloud Contact ID.
What solution should a Solution Architect recommend to achieve this need?

  • A. Make an API call from the POS to Service Cloud to retrieve the Service Cloud Contact ID. If the customer does not exist, submit a POST to Service Cloud to create the Contact ID, then send the Contact ID to Marketing Cloud via an API to send the electronic receipt.
  • B. Make an API call from the POS to Marketing Cloud te send the electronic receipt. No call is required to Service Cloud to fetch the Contact IO as this information is already available at the POS.
  • C. Make an API call from the POS to Service Cloud to add the customer if they do not exist; leverage a custom object to send details to Marketing Cloud via Marketing Cloud Connect and synchronized data sources to send the electronic receipt.
  • D. Make an API call from the POS to Marketing Cloud to send the electronic receipt and then call Service Cloud to add the customer if they do not exist. Use an automation in Marketing Cloud nightly to remove any duplicate contacts that may be introduced with Marketing Cloud Connect.

Answer: B

Explanation:
This solution allows the company to send the electronic receipt in near real time using the Marketing Cloud Transactional Messaging API, which can handle high-volume and time-sensitive messages. The POS system already has the Service Cloud Contact ID for the customer, so there is no need to make an extra API call to Service Cloud to fetch it. The Service Cloud Contact ID can be passed as the Marketing Cloud Contact Key to ensure data consistency across the systems. Reference: https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/transactional-messaging-api https://help.salesforce.com/s/articleView?id=sf.mc_co_subscriber_key_migration.htm&type=5

NEW QUESTION # 57
Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally-managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers

  • A. Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
  • B. Additional infrastructure (for example Heroku servers) may be required to host the application
  • C. Developers will still be required to use the Commerce SDK for security purposes
  • D. Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
  • E. Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach

Answer: A,D,E

NEW QUESTION # 58
……

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