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Latest Microsoft 365 Certified MS-720 training material
You have a Microsoft Teams Phone deployment. You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification. What should you use?
A. a calling policy
B. call delegation
C. group call pickup
D. call parte and retrieve
E. call forwarding
Answer: A
You have a Microsoft Teams Phone deployment. You need to implement PSTN connectivity by using Direct Routing. What are three requirements for the implementation? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. a Session Border Controller (SBC) that uses a hostname in the onmicrosoft.com domain
B. a firewall rule that opens a TCP signaling port to Microsoft Teams
C. a public DNS entry that maps the FQDN of the Session Border Controller (SBC) to a public IP address
D. a firewall rule that opens a UDP signaling port to Microsoft Teams
E. a Teams-certified Session Border Controller (SBC)
Answer: B,C,E
Your company assigns an Office 365 E3 license to each user. All users are m France. You plan to deploy Direct Routing. Which additional license should you assign to the users?
A. Microsoft 365 Audio Conferencing
B. Microsoft 365 Phone System – Virtual
C. Microsoft 365 Phone System
D. Microsoft 365 Domestic and International Calling Plan
E. Microsoft 365 Domestic Calling
Answer: C
In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls. You need to implement a solution to identify problematic sites. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Run the CQD User Feedback (Rate My Call) Report.
B. Create a building data file.
C. Upload a file to the Tenant Data Upload page.
D. Upload a file to the Reporting Labels page.
E. Create an endpoint data file.
F. Install the Power Bl connector for Call Quality Dashboard (CQD).
Answer: B,C
Your company has a Microsoft Teams Phone deployment. You plan to deploy auto attendants and call queues. The support desk requires that its auto attendant be able to forward calls after hours to local mobile phone numbers. You need to identify which licenses to assign to auto-attendant. The solution must minimize costs. Which two licenses should you identify? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A. Microsoft 365 Phone System
B. Microsoft 365 Domestic Calling Plan
C. Microsoft 365 Phone System – Virtual User
D. Office 365 E3
E. Microsoft 365 E5
F. Microsoft 365 Domestic and International Calling Plan
Answer: B,C
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