Have you ever encountered Alexa Purple Light? If yes, were you able to determine this situation on your own? If not, there is no need to worry, here we will provide you with some easy and effective troubleshooting methods.
Alexa is an intelligent AI voice control assistant that happily responds to your voice commands with an active internet connection. It is the best device to control all your smart home devices, just by using a voice command.
But sometimes, due to multiple reasons, it fails to perform its functions properly. And also leads to numerous issues, including the Alexa Purple Ring.
There could be several causes that can cause the same problem. However, as with other devices, facing issues with Alexa is quite common.
The good thing is that the Alexa Purple Ring Issue is curable and can be fixed in just some simple steps. If you don’t know how to fix this problem, then follow the below troubleshooting methods.
What Does Alexa Purple Ring Mean?
Facing the Alexa Purple Light issue is quite common that every user faces. Before you start implementing different solutions to fix this issue, it is necessary to get familiar with the problem.
Don’t get worried while noticing this problem, this is neither a tense situation nor does not need any type of service. Now you might be wondering why the Alexa Purple Ring.
There are two common causes that can cause the same problem. The first is that the “Do Not Disturb” mode is on, and the device is malfunctioning.
Troubleshooting Methods to Resolve Alexa Purple Ring Issues
Hope now you have understood why this issue occurs, now it is time to rectify this issue as soon as possible. Fixing the Alexa Purple ring Light issue is not a complicated task, it is more simple than you think.
If you don’t know how to do so, then here are some simple and easy guides that will assist you in doing the same. Simply follow the below instructions.
1. Reboot your Device
The first and foremost step to fix most of the technical issues is to restart it. So, to deal with the Alexa Purple Ring you need to restart your device.
There are two ways to reboot your device, first is with the help of the Alexa app and second is manually. It depends on how you want to restart your device.
2. Turn Off Do Not Disturb Mode
As mentioned above the Alexa Purple Light appears when the Do Not Disturb mode is on. The DND mode prevents notifications and calls from interrupting your comfort zone.
So, you need to turn off this mode to bring out your Amazon Echo device from the Purple light issue. You can manually enable and disable this feature by voice command or with the help of the Alexa app.
You can also set a schedule, by providing the start and end timing. And you will be able to receive all the notifications or calls, as soon as you turn off the Do Not Disturb mode off.
3. Check your Internet Connection
Another way to fix the Alexa Purple Ring Issues is to check your internet connection. This issue might be occurring due to a weak Internet connection.
Make sure that you have a steady and functioning internet connection. If you are thinking of running it without a strong WiFI network, then you won’t be able to do so.
You should have reliable internet access, and ensure that your device is placed within the range of the router. Also, check that there is no obstruction between the router and the device.
4. Factory Reset the Amazon Echo Device
If still facing the same problem, then you can reset your Alexa. Factory resetting the device will remove all the settings that you made and bring it back to its factory mode.
To do this, first, you need to install the Alexa app on your phone. The Alexa app is available free in the Google Play Store or the App Store.
Once you get the app, then go through the below instructions to reset the Alexa.
- To reset the Alexa, firstly, open the Alexa app on your phone.
- Then you have to click on the option “Devices.”
- After this, click on “Echo and Alexa.”
- Then choose your device to wipe clean it.
- Now you have to scroll down, then click on the “De-register” option.
- Then de-register to confirm it.
Sum up
Certainly, the above problem-solving fixer will assist you in resolving the Alexa Purple Ring Issues. If you are looking for ways to rectify the same problem, all you need to do is follow the above simple and easy instructions as given.
So, before you go outside to seek assistance from someone else, it is recommended to follow the troubleshooting methods to fix the Alexa Purple Light issue.
