We have a team of experienced technicians with 10+ years of average experience who are dedicated towards providing you best in class service. Since clean water is an essential part of our routine life our technicians carry almost all spares parts so that they can fix any type of problem in the first go.
Yes there is a visit charge of RS 199. In case you decide to get the issue fixed, visit charge will get adjusted in the total price.
Yes, we do sell all important spare parts like membrane, frt, pre-filter, sediment filter, carbon filter, pump, motor, UV assembly, etc.
As the name suggest carbon filters contain granular activated carbon which help in removing chemicals like chlorine, fluoride, lead and many pesticides. It also removes unwanted colors and odors from water so that we can have a good taste.
Yes, you must use sediment filter even if you have pre filter attached because the size of dust particles is different, pre filter will only filter dust particles which are of larger size but sediment filter can even remove finer dust particles. Sediment filter can remove most of visible impurities and it will also save other parts of water purifier from getting choked.
FRT stands for flow restrictor and its job is to restrict the flow of waste water. It also maintains pressure inside the RO membrane so that water can pass through as clean water. If you will not use FRT first you will have excessive waste water, second you will not get enough clean water from the other side.
RO has many filters which can remove most of impurities from water however there are still some pathogens which can pass through because of their smaller size. In case you have Ultra violet water purification system installed then you need not to worry about these pathogens. As UV rays can protect you from most of harmful bacteria an