QuickBooks is a flexible accounting and finance application widely used by small and medium-sized enterprises. Since the primary function of the QB application is to manage accounts, payments, inventory, and payroll, among other things, it is common to encounter an error like Error Locating PDF Viewer in QuickBooks. This blog discusses the error’s causes and potential resolutions, so keep reading it until the end and get rid of this error like a professional.
Troubleshooting PDF-related errors in QuickBooks is not always easy, and this is why we suggest our visitors get in touch with our team of certified QuickBooks Desktop experts at +1(855)-738-0359 and get the QB issues resolved instantly
Error Locating PDF Viewer in QuickBooks! Reasons for the error
Error locating PDF viewer in QuickBooks is accompanied by the error message that reads ‘Unable to Locate PDF Viewer. You must have a PDF viewer and printer to view and print this reconciliation report.’ We’ve provided a list of potential causes for the error.
- Windows has an outdated version of Adobe Reader installed.
- Adobe Reader is not configured as the default PDF viewer application in QuickBooks Desktop.
- QuickBooks Desktop is missing the most recent updates, which can also trigger several other errors.
- The Qbprint.qbp file is absent or corrupt in the installation directory
Quick Solutions to Rectify Issues Locating the PDF Viewer in QuickBooks Desktop
Down below, we are going to list two quick solutions, following which your QuickBooks will easily locate the PDF viewer.
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Method 1: Rename the QBprint.qbp file
- Launch Windows File Manager and select the Organise option from the upper-left menu.
- Select Folder and Search Option and checkmark Show Hidden Files, Folders, or Drives under the View tab.
- Navigate to the C: ProgramData folder and open the Intuit subdirectory.
- Double-click the QuickBooks directory and then right-click the Qbprint.qbp file.
- Choose Rename and enter Qbprint.old in the command box.
- Save the file name and check if the Unable to Locate PDF Viewer error still occurs.
Method 2: Reinstall or update Adobe Acrobat
- Uninstalling Adobe Acrobat and reinstalling it using the original installation CD can help quickly rectify the issue.
- Determine if you have the Adobe Acrobat installation CD.
- After reinstalling Acrobat Reader, launch the ‘QuickBooks software’ and check if the PDF documents are accessible.
- If you are still unable to access or print PDF files, you should search for and install any available updates for the Acrobat Reader.
Method 3: Set Adobe as the Default PDF viewer
- Click the Start icon and enter “Settings” in the search box.
- Select System, then select Default Applications.
- Select default applications by file format.
- Select .PDF from the list and click Choose a Default.
- Select Adobe Acrobat Reader now.
By following the methods outlined in this blog, you should be able to resolve the Error Locating PDF Viewer in QuickBooks you have been experiencing while using QuickBooks Accounting software. Call our technical helpline number +1(855)-738-0359 for an immediate resolution.
